Report a Product Concern
If you have a concern regarding a MET-certified product, including potential safety or compliance issues, please visit our Complaints & Appeals page to submit your concern for review by our Quality Team.
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At MET Labs, product safety and integrity are at the core of everything we do. To ensure consumer safety and maintain trust in our certification process, we are committed to transparency regarding any misuse of the MET mark. Our public notices provide critical updates on counterfeit use of the MET mark, unauthorized claims of certification, and other product safety concerns.
The MET mark signifies that a product has been rigorously tested and certified to meet established safety standards. However, instances of counterfeit or unauthorized use can put consumers at risk. When we identify such cases, we take swift action to inform the public, ensuring that you are aware of potentially unsafe products in the market.
These notices are designed to:
- Alert consumers and businesses to products falsely displaying the MET mark.
- Provide guidance on how to verify the authenticity of a certification.
- Reinforce our commitment to maintaining the highest standards in product safety.
By staying informed and vigilant, you can help protect yourself and others from counterfeit or unsafe products. Visit our public notices section regularly to stay up to date on any new announcements.
Below are reported instances of misuse of the MET Mark and other product safety concerns:
MET Laboratories Warns of Unauthorized Use of the MET Certification Mark on Energy Saving Devices
Fraudulent Claims For Heated Pet Bets
Fraudulent Claims for Seedling Heat Mats
Unauthorized Use Of Met Certification Mark By J&f Hydraulics – Eurofins Electrical & Electronics NA